Endurance International Group is a publicly traded (NASDAQ: EIGI) Technology company with a vision to empower small and medium-sized businesses on the various online platforms. They have their presence in over 3+ countries and have recently started exploring the South East Asia Market which kick started with their recent acquisition of the Directis web presence business in India.
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About the Business Unit:
BigRock, is one of India’s leading web services brands that provides domains, websites, hosting, and servers to businesses and professionals across India. It has created a huge cachet for itself as an innovative brand with a set of highly acclaimed and award winning TV campaigns. BigRock is one of the top brands in its category today.
What’s the job like?
· Assist customer inquiries via phone, chat or email.
· Understand requirements and provide information to the customer to choose the right solution.
· Develop a robust pipeline and achieve assigned revenue targets and service levels. · Maintain and manage the pipeline with accurate notes and rigorous follow ups.
· Identify and work with existing customers to improve and expand relationships.
· Coordinate and engage necessary resources from the Product, Operations and Marketing teams.
· Sustain accurate forecasts.
changes in products, services and policies by evaluating results and
What are we looking for?
· Graduate graduate from any stream (mandatory)
· 2-3 years of work experience
· Should be willing to work in rotational shifts.
· Good oral & written communication skills.
· Excellent analytical skills.
· Good Team Player
· Ability to complete large volumes of work